Data: The Key to Facilities Management

Data: The Key to Facilities Management

Facilities management is better optimized when each decision is backed up by data. Find out more here.

Facilities management entails making tons of decisions to maintain and optimize an organization’s buildings and equipment. This scope of responsibility includes managing a company’s property, people, and projects. Being able to monitor and report the happenings that go on within an organization’s operations, while being able to identify areas of improvement, is no small feat. Therefore, facilities management reports and initiatives must be backed up by data-driven evidence. Luckily, in our age of smart buildings, data collection and analysis is an evergrowing occurrence.

Why Use Data?

Facilities management teams must allocate company resources carefully to reduce excess costs while boosting productivity. The decisions of facilities managers impact the functions of an office and ultimately affect a company’s bottom line. Everything, from floor plan organization, ordering inventory, energy and water use, and so much more, has to work efficiently towards fulfilling business goals for a company to be successful. 

Of course, facilities managers can’t make these decisions blindly. That’s where data comes into play. Tracking expenditure and resources with data-points and turning these metrics into meaningful reports presents hard-to-refute evidence that something is working well or not so well. From there, organizations, from hospitals to schools to businesses, can take these insights and make necessary adjustments.

Which Metrics to Track?

The best metrics facilities management teams need to track will likely vary depending on the institutional or operational goals. However, there are a few areas most facilities should keep vigilant towards and always look for opportunities to fine-tune those operations. Monitoring equipment performance and maintenance helps develop proactive plans to keep everything running efficiently. How often do systems or equipment “go down,” and for what reasons, such as failures or regularly scheduled checks?

Another area to monitor data from is energy and utilities. Understanding where and when usage is highest lets facilities managers develop plans for reducing and optimizing things like lighting and HVAC during essential hours.

Lastly, monitoring costs and expenditures by department can provide incredibly useful insights on performance. Are individual departments being efficient compared to others in similar fields? How much of the company’s resources — financial, floor space, equipment, etc. — are being allocated to the department, and is there a need to reevaluate that distribution?

What to Be Cautious Of

As with many discussions regarding the utility of data-gathering and information sharing, there are risks to consider too. Interconnectivity, through the Internet of Things, left unsecured poses a significant vulnerability to the building and the company. Proper cybersecurity measures must be in place to monitor for and respond to potential threats in order to keep workplace data from falling into the wrong or malicious hands.


At Critical Systems, the people come first, from our employees to our customers. We strive to attract and develop the best talent in the business. Our goal is to deliver innovative solutions for the purpose of making every building secure, efficient, and effectively managed. Serving the Washington D.C., Northern Virginia, and Baltimore regions, SEBCSI provides innovative solutions for your commercial building or facility. Visit our website and follow us on Facebook, Twitter, Instagram, and LinkedIn today! If you’re looking for more information or interested in working with us on your next project, please contact us!

This entry was posted on Monday, February 3rd, 2020 at 1:39 pm. Both comments and pings are currently closed.

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