Facility management plays a vital role in a business’s operations and overall strategies. Facility managers maintain property and equipment that support an organization’s operations. Regardless of the sector or industry, the building environment should support and improve upon the efforts of the people who work there.
In the modern age, facility management aims to adopt new technologies to maintain efficiencies in infrastructure, human productivity, business strategies, and more. The International Facility Management Association (IFMA) established 11 core competencies that outline key roles and responsibilities for apt facility management. These aspects may look different when serving different operations and industries. However, these commonalities highlight the holistic performance of great facility management service.
Leadership and Strategy
Facility managers demonstrate leadership and constantly aim for improvements to facility organization. They formulate plans to optimize facility performance in a way that reflects the company’s strategic goals.
Operations and Maintenance
Of course, facility management deals heavily with the installation, operation, and maintenance of infrastructure and equipment of building systems. With today’s automation systems, it’s easier to monitor all the mechanisms that come together to enable facility operations. Facilities managers also oversee building services, such as parking or security.
Finance and Business
Managing an enormous company asset like property requires considerable expenses. Managers need to develop plans that work within a reasonable budget while optimizing performance and outputs.
When the organization makes commitments toward sustainability and other socially responsible missions, the facilities and centers of operations should reflect those efforts. Not only does this work toward a corporate goal, but there are also proven economic returns when businesses follow sustainability initiatives.
For the different activities and projects that get carried out across facilities, proper facility management identifies and allocates the appropriate resources to accomplish often several ongoing projects. Moreover, when the facility itself needs changes, managers oversee construction and installation, as well as assess whether the new facility’s needs are met.
A facility’s staff and personnel enable several of the daily, critical functions that take place. Managers are responsible for creating a healthy and safe work environment that promotes worker productivity and well-being. They should also control for the human factor, such as putting access control measures in place to guard against human threats to the organization’s property and personnel.
Real estate management examines plans and requirements that make sure their properties are making full use of it’s potential. In several cases, facilities managers are responsible for keeping track of not only owned real estate, but leased, co-owned, and contract managed sites.
Facility Information Management
Again, with the technologies facilities have at their disposal, being able to monitor and analyze operational data offers valuable insights. Needless to say, managing this tool wisely is paramount in modern facilities. Relying on facility information management is also going to drive the necessary changes to make facilities suitable for the future.
Managers need to have emergency plans in place in the event there are major interruptions to their operations. Being prepared with these risk management plans minimize downtime and its damaging effects on the organization.
Maintaining good communication with internal and external audiences is an often forgotten responsibility. Facility managers should make their recommendations and communicate the right information to the public, facility staff, and corporate supervisors.
Performance and Quality
Keeping with many of the points already made, all these efforts or aspects of competencies should be in constant review to establish what’s working and what can do better. All these efforts can be measured by some performance metric, and it’s essential to collect and analyze these performance reports to ensure the highest quality at all times.
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At Critical Systems, the people come first, from our employees to our customers. We strive to attract and develop the best talent in the business. Our goal is to deliver innovative solutions for the purpose of making every building secure, efficient, and effectively managed. Serving the Washington D.C., Northern Virginia, and Baltimore regions, SEBCSI provides innovative solutions for your commercial building or facility. Visit our website and follow us on Facebook, Twitter, Instagram, and LinkedIn today! If you’re looking for more information or interested in working with us on your next project, please contact us!